Professional unmet needs in the palliative care field (a scoping review)
Highlight box
Key findings
• There are many barriers to proper and necessary access to palliative care (PC).
• Training of the health care professionals (HCP) about PC is the key to solve most of these unmet needs.
• A proper economic evaluation can lead to savings in health care costs and therefore to a better use of available resources, both in the creation of PC units and in PC training for HCP.
What is known and what is new?
• The lack of knowledge in PC seriously compromises the quality of care for these patients.
• HCP demand training in PC, not only in the management of patients during their final trajectory, but also in strategies and communication with them and their families.
What is the implication, and what should change now?
• Training in the fundamentals of PC is necessary, as well as in the tools available to facilitate quality of care.
Introduction
Background
Palliative care (PC), as defined by WHO in 2020, is “an approach that improves the quality of life of patients (adults and children) and their families who are facing problems associated with life-threatening illness whether physical, psychological, social or spiritual”. It is a multidisciplinary care involving professionals from different areas (such as physicians, nurses, social workers, physiotherapists, paramedics, pharmacists and volunteers), in order to address issues that go beyond physical symptoms, thus ensuring the best care for the patient and their family (1).
PC prevents and relieves suffering through several actions in the continuum of care: early and timely identification, adequate assessment and treatment of multi domain needs and symptoms; and it is applicable at the onset of the disease, alongside other active therapies.
Oncological patients are the ones who have benefited the most from the integration of PC, through the development of protocols, programs and units focused on them. However, the higher rate in need of PC are older adults (60 and over) with non-oncological diseases, such as cardiovascular disease or renal disease, chronic obstructive pulmonary disease (COPD) or diabetes, among others. It should also be taken into account that in the next 25 years the number of elderly people with complex chronic diseases is expected to increase, which makes it a major problem for health systems (2).
Even if PC is explicitly recognized under the human rights to health, nowadays only 14% of people worldwide with palliative needs receive it (1). Considering that the number of patients with PC needs will increase in the coming years, and that we are currently at a very low percentage of those who are adequately cared for, it is necessary to identify the unmet needs in order to address the barriers that prevent PC from developing more widely.
The PC unmet needs of patients and caregivers have been reported by several studies. On the one hand, patients express the desire to receive care and to die at home rather than in the hospital, and good symptom control among other things, which is in contradiction with the high percentage of them ending their lives in hospitals, cared for by strangers and with inadequate symptom control (3-6).
On the other hand, research conducted for over a decade has shown that caregivers themselves report unmet needs, including a desire for more information and support from healthcare professionals (6).
The spotlight focus on person-centered attention and health services that pay special attention to the specific needs and preferences of individuals is an advantage, but ignores the other part of the equation, the needs of health care professionals (HCP). HCP often struggle to incorporate best practices into their work, leading them to feel overwhelmed and having many unmet learning and training needs (7,8).
Although the unmet needs of patients and caregivers can indirectly lead us to understand those of the HCP, but it is important to know for themselves these unmet needs in PC.
Rationale and knowledge gap
As mentioned above, most of the reviews on unmet needs in PC are conducted on patients and caregivers. Reviews on the unmet needs of HCP focus on specific aspects, such as training, or on groups of patients with specific characteristics or diseases. This is the case, for example, of the scoping review by Llop-Medina et al. which analyses the unmet needs of HCPs caring for elderly people with comorbidity (2), or the systematic review by Low et al. which shows only those needs of HCP caring for patients with cirrhosis (9).
Objective
The aim of this scoping review is to explore the professionals’ unmet needs throughout the PC continuum. Addressing the challenges identified along the continuum can lead to meaningful and lasting results for both HCP and the patient-family unit. We present this article in accordance with the PRISMA-ScR reporting checklist (available at https://apm.amegroups.com/article/view/10.21037/apm-23-324/rc) (10).
This review has not been registered.
Methods
Eligibility criteria
Studies were eligible for inclusion if they were peer-reviewed journal articles published between January 2018 and December 2022, were written in either Spanish and English, and addressed professional’s unmet needs in PCs as a main topic. The search included empirical studies (qualitative and quantitative) and systematic reviews. In addition, we have included some articles published before the search window to better explain some concepts throughout the manuscript. The methodological quality of the studies was not assessed due to the scarcity of relevant literature and the heterogeneity of the studies. Articles about pediatric PC were excluded, as we consider that it has different characteristics from adult patients, and therefore the HCP unmet needs in pediatric PC will be different from those in adults PC. The same applies to PC and coronavirus disease 2019 (COVID-19) pandemic.
Information sources
To identify relevant studies, a systematic search was conducted in NICE (National Institute for Health and Care Excellence), Cochrane Library, Tripdatabase, CINAHL (Cumulative Index of Nursing and Allied Health Literature) and PubMed databases.
Search strategy
Search terms were developed, reviewed, and refined by the full research team. MeSH terms and free text were used. The following search strategies were used to elicit a broad coverage of the extant literature:
- Palliative care [MeSH Terms] AND continuing education [MeSH Terms] AND healthcare professional.
- Healthcare professional unmet needs in palliative care.
- Unmet needs AND health care providers [MeSH Terms] AND palliative care [MeSH Terms].
- Attitude of Health Personnel [Mesh] AND Palliative Care [Mesh] OR Palliative Medicine [Mesh] AND training needs.
- Palliative care AND continuing education AND healthcare professional NOT pediatric (since 2018).
Table 1 shows the detailed search strategies used in five databases. We have also used other sources of information such as personal contacts of authors, and Final Master’s Degree and dissertations.
Table 1
Database | Searching equations | Last search |
---|---|---|
PubMed | Palliative care [MeSH Terms] AND continuing education [MeSH Terms] AND healthcare professional | January 23 |
Healthcare professional unmet needs in palliative care | ||
Unmet needs AND health care providers [MeSH Terms] AND palliative care [MeSH Terms] | ||
Attitude of Health Personnel [MeSH] AND Palliative Care [MeSH] OR Palliative Medicine [MeSH] AND training needs | ||
Trip Database | Palliative care AND continuing education AND healthcare professional NOT pediatric (since 2018) | January 23 |
Attitude of health personnel AND palliative care OR palliative medicine AND training needs NOT children (since 2018) | ||
Health personnel AND unmet needs AND palliative care (since 2018) | ||
Cochrane Library | Palliative care team AND training needs (from 2018 to 2022) | January 23 |
CINAHL | Palliative care [MeSH Terms] AND continuing education [MeSH Terms] AND healthcare professional | January 23 |
Healthcare professional unmet needs in palliative care | ||
Unmet needs AND health care providers [MeSH Terms] AND palliative care [MeSH Terms] | ||
NICE | Health personnel AND unmet needs AND palliative care (since 2018) | January 23 |
CINAHL, Cumulative Index of Nursing and Allied Health Literature; NICE, National Institute for Health and Care Excellence.
No protocol has been published.
Selection of sources of evidence
Using the above search terms and strategies and after removal of duplicates, the two lead authors screened the titles, keywords and abstracts. Full texts were obtained and reviewed for studies that clearly met the inclusion criteria or where the relevance was unclear. Two main authors reviewed each of the full texts in relation to the inclusion criteria. This independent review resulted in 96% agreement between the screeners. Disagreements were resolved by consultation with a third, and as a result all three reviewers agreed on the final determinations for selection of the articles.
Data charting & data items
The data charting and extraction were performed by the lead researcher, in an iterative and consultative process with the research team. Data from eligible studies were charted using a standardized data extraction tool designed for this study. The tool captured the relevant information on key study characteristics and detailed information. Extracted were: characteristics of the article (author, year of publication, country); type of study (design and method of collect data); aims and key findings related to professionals’ unmet needs in PC.
Two reviewers independently charted data from each eligible article. Any disagreements were resolved through discussion between the two reviewers or further adjudication by a third reviewer.
Synthesis of results
We grouped the studies by HCP unmet needs throughout the PC continuum in three different moments. The studies were analyzed one by one, and grouped in a narrative way into the three categories mentioned above. In addition, a table was created to summarize the characteristics of the studies.
Results
A total of 1,150 articles were identified by databases searching and 20 more through other sources. A total of 1,060 were excluded because they were duplicated (n=827) or were excluded by title and abstract because they were off-topic (n=233). A hundred and ten articles were taken to full text screening and 51 were selected. Two main authors reviewed in deep each of the full texts. A total of 34 articles were excluded by reviewers in a discussion session because they did not offer relevant information, did not meet the inclusion criteria or there was no full text available. In addition, 3 documents were included despite not fitting the timeline due to its content and relevance. Finally, 20 documents were considered fit to be included in this review.
Figure 1 represents the selection process.
The characteristic of the selected articles is summarized in Table 2. After analysis of the studies, they were broadly categorized into three main areas: (I) early detection of PC needs and care of patients during their PC trajectory; (II) end-of-life (EoL); (III) bereavement of family members. The needs detected in these areas are summarized in Tables 3,4.
Table 2
Authors | Country/region | Type of study/population | Aim | Major findings (key conclusions) |
---|---|---|---|---|
Llop-Medina et al. (2) | Spain | Scoping review/older patients with non-oncological complex chronic multipathologies |
Identify PC needs of older patients with multimorbidity, their caregivers and the HCP involved in their care | Need for HCP training in PC in all services, need for more time to care for patient/caregiver holistically, and need for defined pathways and responsibilities in PC |
Feeg et al. (3) | USA | Survey questionnaire/HCP | Identify and describe professionals’ perceptions of the different barriers related to PC: dying at home, ACP, hospice, etc. | Reluctance from physicians to make referrals to PC services, lack of familiarity with availability of hospice services and the belief that a barrier exist when first approaching PC with the patient and their families |
Voltz et al. (4) | Germany | Cross-sectional post bereavement survey/relatives of adults decedents | Set up a pragmatic Plan-Do-Study-Act cycle by analyzing patient experiences and determinants of satisfaction with care in the LYOL | Lack of recognition of a patient’s transition into LYOL, failing to identify PC needs and failing to share decision-making have been identified and correlates with poorer quality of care perceived |
Kasdorf et al. (5) | Germany | Qualitative study/HCP | Explore factors influencing avoidable transitions across healthcare settings in the LYOL and to disclose how these could be prevented | Relevance of timely identification and communication of the last year of life with the patient and their relatives as well as the multidisciplinary team that is tending to them. Highly trained and skilled professionals are more capable of noticing when the transition into the last year of life happens, as well as addressing new and acute PC needs that may appear in this period |
Hudson et al. (6) | Australia | Review and synthesis of literature, and experiences of the authors/family caregivers | Analysis of challenges to the provision of family-centered care | Lack of communication and discussing best course of action, end of life or the switch from curative to palliative treatment. Shortage of time of clinicians and the lack of training in communication strategies |
Achora et al. (7) | Oman | Integrative review method/nurses | Knowledge and attitudes of nurses toward PC | Lack of knowledge regarding pain management, withdrawing and withholding measures as well as managing other symptoms among not only physicians but also nurses. Generalized lack of knowledge regarding PC principles. It can be improved through proper training |
Connolly et al. (8) | Republic of Ireland | Review | Topics specific to EoL care management for patients, relatives and HCP | Need for communication training in the HCP workforce |
Coulourides Kogan et al. (11) | USA | Secondary qualitative analysis/primary care physicians | Evaluate the impact of outreach efforts by a physician champion among a cohort of PCPs to introduce a new HBPC program | Lack of time, lack of health literacy or misconceptions of PC among primary care as well as fear of losing oversight of their patients’ care |
Van der Stap et al. (12) | Netherlands | Single-center mixed methods study/primary care teams | Assess the self-perceived barriers, educational needs and awareness of available PC support options | Late initiation of PC. duration of disease-directed treatment, which were deemed too long. Identification of patients done too late. Lack of PC knowledge such as pain management, withdrawal and withholding of treatments and measures management of other symptoms |
Artioli et al. (13) | Italy | Mixed-method evaluation with concurrent triangulation/HCP | Evaluate the training’s impact on trainees within a hospital setting | Lack of information regarding how to address a patient with PC needs. Lack of awareness of local resources and network |
Low et al. (14) | UK | Postal questionnaires/GP | Evaluate the content of GPRs’ PC education | Most GPRs did not receive training in bereavement care and syringe driver use |
Chan et al. (15) | Hong Kong | Systematic review/HCP | To obtain evidence for the effectiveness of an ACP training program for HCPs | Shortage of time of clinicians. Lack of training in communication strategies |
Heckel et al. (16) | Germany | Survey questionnaire/patients | Examine quality of care in the last 2 days of life of hospitalized patients considering specific aspects of their place of care | Unsatisfying outcomes for shared decision-making and information about the dying process |
Mayland et al. (17) | UK | Postbereavement survey (CODE questionnaire)/bereaved relatives | Evaluate quality of care provided to dying patients and their families in acute hospitals from the perspective of bereaved relatives | Need of having more time to discuss their family members’ condition with members of the healthcare team, as well as having specific information about hydration and what to expect when someone is dying |
Haugen et al. (18) | Norway, Germany, UK, Argentina, Uruguay, Poland, Brazil | Postbereavement survey (CODE questionnaire)/bereaved relatives | Assess the quality of care for patients dying from cancer | Improvement in communication with relatives of imminently dying patients is needed |
Alshammari et al. (19) | Australia | A mixed-methods systematic review and narrative synthesis/nurses | Describe, evaluate and synthesize the literature on registered nurses’ knowledge, attitudes and beliefs towards EoL care in adult non-specialist PC settings | Low level of knowledge about psychosocial, spiritual and ethical care. Moderate management of pain and other symptoms. Insufficient management in the use of opioids |
O’Brien et al. (20) | UK | Qualitative methodology/nurses and HCP | Explore perceptions of spiritual care and the impact of spiritual care training | Lack of skills and confidence of HCP to provide spiritual care, who feel unprepared |
De Panfilis et al. (21) | Italy | Qualitative study employing a theoretically driven thematic analysis performed on semi-structured interviews/HCP | To understand whether and how healthcare ethics influences the way in which HCP understand and deal with ethical issues in PC | Need for a step-by-step moral training: empowering HCPs with the ability to recognize ethical dilemmas and analyze conflicts; promoting sensitiveness to principles, values, goals and wishes of patients; and ensuring the ability of HCPs to come to reasoned decisions in daily clinical practice |
Aoun et al. (22) | Australia | Postal survey/bereaved relatives |
Identify patterns of bereavement support in PC services | Need of assessing and supporting family caregivers during the pre-bereavement period and developing community capacity and referral pathways for bereavement care |
Bradshaw et al. (23) | UK | Exploratory qualitative study | To use normalization process theory to understand and explain the causal mechanisms underlying the successful implementation of person-centered outcome measures within PC | Lack of use of Person-Centered Outcome Measures due to lack of time, lack of training/knowledge, tools perceived as work overload, negative attitudes, lack of availability of champions to drive change, and fear of adding more work |
PC, palliative care; HCP, healthcare professional; ACP, advance care planning; LYOL, last year of life; PCP, primary care physicians; HBPC program, home-based PC program; GP, general practitioner; GPRs, general practice registrars; EoL, end of life.
Table 3
Identified unmet needs throughout the PC continuum |
Diagnosis/recognition of the patient entering the PC continuum and PC process |
Insufficient knowledge about PC principles |
Recognise PC needs in patients (especially in non-oncological) |
Recognise complexity and refer patients to specialized PC teams |
Barrier when first approaching PC with patient/families |
PC health literacy/misconceptions |
Fear of losing oversight of own patients’ care |
Reluctance to making referrals to PC services |
Familiarity with availability hospice services |
Duration of disease-directed treatments (deemed too long) |
Knowledge regarding pain-management, withdrawal and withholding-treatments |
Management of other symptoms |
Lack of time and resources |
Consensus among colleagues for best care |
Communication training when delivering difficult information |
Addressing careers and relatives’ needs |
End-of-life |
Delivering information regarding last days of life and what to expect |
Organizational issues |
Lack of staff |
Care continuity and healthcare services coordination |
Communication training when discussing best course of action during this time |
Recognizing and addressing spiritual and psychological needs |
Ethical dilemmas |
Consensus for best care |
Addressing careers and relatives’ needs |
Lack of awareness of cultural practices and rituals |
Death and bereavement |
Knowledge regarding bereavement care |
Recognizing pathological grieving processes and making referrals to qualified professionals |
Addressing grieving relatives |
Emotional burnout and lack of emotional boundaries |
PC, palliative care.
Table 4
Transversal unmet needs |
Training |
Communication training when delivering difficult information, or best course of action |
Recognize PC needs in patients (especially in non-oncological) |
Duration of disease-directed treatments (deemed too long) |
Knowledge regarding pain-management, withdrawal and withholding-treatments |
Management of other symptoms |
Insufficient knowledge about PC principles |
Recognition of complexity and referring patients to specialized PC teams |
Knowledge regarding bereavement care |
Recognizing pathological grieving processes and making referrals to qualified professionals |
Economic evaluation |
Lack of time and resources |
Lack of staff |
Care continuity and healthcare services coordination |
Common methodology to asses economic evaluation |
PC, palliative care.
Diagnosis/recognition of the patient entering the PC continuum and PC trajectory
The first step in the continuum of PC is the diagnosis and recognition of the patient entering the PC continuum, but there are several barriers that prevent this.
First of all, many HCP lack the knowledge to recognize the moment in which it is necessary begin the PC, as reported in several articles, and therefore they also fail in recognizing the palliative needs. This is particularly complicated in organ failure patients, who typically decline gradually with acute exacerbations that may or may not lead to death, and death is often seemingly unexpected (4-7,11-13). Failing to recognize this necessity leads to a late referral to PC, but also to an inadequate communication, lack of planning and shared-decision making with the patient and family (3,4).
Many physicians lack knowledge about PC principles, which makes them reluctant to referring patients to PC services because they fear losing oversight of their care plan. Many professionals also believe there are barriers when first approaching PC with their patient and family members (3,6,11). Lack of awareness of available resources and misconceptions about PC also play a role in the delay or absence of referral to PC (3,11,13).
Regarding the PC process, HCP identify insufficient general knowledge about PC, and educational needs on the management of physical symptoms and procedures. An important point is to recognize when to switch from curative to palliative treatment. Most of the times, the disease-directed treatment is often continued for too long, which worries many of the HCP (6,7,12,14).
Communication itself is another of the detected issues. HCP as well as patients and families point out the need for greater communication, both to share the transition from curative to palliative treatment and to discuss the best course of action. To this end, professionals express the need for training in communication strategies (4,6,15).
Finally, professionals point to the lack of time and resources in both diagnosis and PC trajectory (6,11,15).
EoL
Regarding unmet needs during the EoL phase, professionals reported lack of knowledge about the information concerning the last days of life and what to expect during this time, lack of care continuity and healthcare services coordination; and again, lack of communication training when discussing best course of action (8,16-18).
Moreover, studies show that HCP have little knowledge of psychosocial and spiritual care (19,20). A lack of knowledge regarding cultural practices, rituals and religious practices has also been found; as well as failure to provide a safe space for counselling and active listening (2).
It is also necessary to add that the provision of PC and especially, caring for patients at the EoL, involves many ethical dilemmas, which HCP face in their daily clinical practice. Most of the time they identify the ethical problem but do not feel confident enough to address it (21). Without the adequate knowledge and training, it can lead to emotional burnout and poor quality of care (8).
Bereavement
Bereavement also proved to be a difficult subject. HCP do not feel adequately trained in bereavement care. Physicians expressed low confidence regarding their knowledge about how to address bereaved relatives, and there is also a lack of skills regarding the addressing of emotions and psychological distress pre-bereavement (14,22).
Some of the articles reviewed in this category are based on the opinions of bereaved relatives. It is striking that they are focused on patient and family care up to the time of death, but not during the bereavement period, despite the fact that this is also an important part of PC (17,18).
Discussion
This scoping review has highlighted three main categories of unmet needs in the PC continuum: diagnosis/recognition of the patient entering the PC continuum and PC trajectory, EoL and bereavement.
These three categories have two clear points in common that we have consider as transversal needs: the lack of training of HCP at different levels and the need for better resource management to improve PC.
The major limitation of this review is that a standardized critical evaluation of each article was not performed due to the scarcity of the literature and variations in the methodology and quality of the articles reviewed. Grant and Booth (24) imply that a lack of quality assessment limits the uptake of scoping review findings into policy and practice. We mitigated this by reviewing the quality of the included papers. However, given the subject area, the evidence was generally of moderate quality. Some relevant studies may not have used the term ‘palliative care’ in their title or abstract, and so did not appear in our search, although we attempted to mitigate this by using a broad search strategy. Moreover, we did not perform manual searching of key journals, and grey literature was not included, as we carried out searches in commonly used databases. Finally, we have considered appropriate to search for articles outside the search period to clarify concepts that were not clear from the previous search.
This review is not intended to establish definitive conclusions about all the needs HCP have, as it is a scoping review and the intention of the study has been to make a first approach to them. We sought to map the needs detected in the literature with the aim of being able to deepen them in future studies. As this is a scoping review, no risk of bias assessment was conducted. In addition, we can only extract results of the studies with available data, acknowledging the limitations of the analyzed studies, including issues such as the exclusion of some countries if studies were not published in languages included. However, we consider there to be sufficient accuracy and consistency of the results analyzed in this scoping review for it to be useful to guide future research.
No similar studies have been found in the literature.
In our opinion, the main finding is the evidence of lack of training in PC among HCP in several areas: knowledge about PC principles, physical symptom management, communication at the three levels of the PC continuum, and holistic approach of the patient-family unit (3-5,8,13,20,23,25,26).
Another important finding concerns the health system itself. HCP have expressed as unmet needs the lack of resources and the lack of coordination between the different levels for a continuum of care in PC. HCP also complain about the lack of time, often due to a lack of organization. An economic assessment of the needs of patients is crucial to ensure a good quality of life until the end, but also for the most appropriate use of available resources.
As noted above, training is an essential transversal need that affects the entire continuum of PC. The first barrier is at the very beginning. According to the WHO, the main barrier to increased access to PC is a lack of trained HCP. Furthermore, the WHO recommends that ‘‘PC should be integrated as a routine element of all Undergraduate Medical Education (27)’’. However, the provision of training for medical undergraduates is variable; for example, the Atlas of PC in Europe (2019) identified that only 9 of the 51 countries assessed have mandatory training in palliative medicine in all medical schools. The provision of training for medical students in PC is crucial, not only for the patients and families, but also for the professional development of doctors (27).
The recognition of the specific unmet needs of each phase of the continuum can be addressed with proper training about the principles of PC. Diagnosis of the patient entering the PC continuum and PC trajectory is one of the keys necessary to provide adequate quality care, and can be trained. Training is also necessary in the PC trajectory, both in the management of symptoms and treatments, and specially in communication at different levels.
As showed by Colourides et al. (11), one of the largest barrier is the lack of PC health literacy, as it relates to the widespread clinician-held myth of equating PC with hospice, but correcting misconceptions through proper training can lead HCP to encourage referring patients to PC teams. Their findings suggest the crucial role of increasing physicians’ knowledge about PC, which is fundamental in engaging Primary Care professionals in new models of care. But it is a study with several limitations, which highlights the need for more interventions of this type to obtain more conclusive data.
In the PC training intervention carried out by Artioli et al. (13), the results obtained showed that after the training, the participants had greatly improved their knowledge, both in terms of increasing their expertise about PC and in changing the meanings previously attributed to situations related to chronicity and incurability. But again they found limitations that highlight the need for studies to assess the impact of this type of training.
O’Brien et al. (20) conducted a study about the impact of spiritual care training, finding that it encouraged participants to be aware of the need to deliver care in a holistic manner. They concluded that the course was clearly effective in preparing HCP to provide individualized, patient-directed spiritual care.
These three studies mentioned above show the benefit of specific training in PC, but point to the need for more training programs and more extensive studies on the impact of these trainings on professionals.
With regard to bereavement, the necessary tool to solve this need is again the training of professionals, both in communication and in the needs of bereavement and the previous phases.
There are facilitating factors found in literature that, with appropriate training in their use, can help professional better understand the needs of palliative patients.
IDC-Pal is a tool that has proven useful in recognition the need for a patient to enter the PC continuum (28). It is a well known fact that the trajectory of these patients can change dramatically over time. Complexity refers to situations that make the management of patients with PC needs much more difficult than usual, and may require the involvement of a specialized team. It includes not only physical symptoms, but also socioeconomic and psychological factors, among others, and stratifies patients as non-complex, complex and highly complex. Recognizing the complexity of a case is essential for an appropriate referral to PC, and tools like IDC-Pal help in obtaining the best level of health possible for the patient, within a framework of efficacy, effectiveness, and efficiency; while keeping in mind the ethical requirement of equity (28).
Another useful resource for the professional is the advanced care planning (ACP); which is the process of continued communication and shared decision-making between the patient-family unit and the HCP regarding preferred care plans in the event of future illness progression. It is also useful in cases where the patient is unable to make his or her own decisions, as it allows for the designation of a family surrogate. This shared decision-making is necessary both in the PC trajectory and at the EoL. HCP as a whole, but specially physicians, play an important role in initiating and facilitating this process but lack of training can hinder their involvement in it, therefore, adequate training in its use is necessary.
There is evidence of the effectiveness of ACP training programs in increasing professionals’ knowledge, attitudes towards shared decision-making and perceived communication skills, but also in referring a patient in a timely manner to a PC team (3,11,15).
ACP is not the only strategy for improving communication between the patient-family unit and HCP. The Serious Illness Conversation Program (SICP) train clinicians to use a conversation guide to structure serious illness discussions, moving beyond enabling the learner to break bad news and focusing on the “next step” of facilitating a patient-centered exploration of goals and values (29). Lagrotteria et al. conducted a qualitative study about the clinicians’ perspectives after implementation of the SICP, and concluded that it supported changes in their behavior and facilitated meaningful patient interactions that shifted the focus of goals-of-care conversations beyond discussion of code status (30).
As ACP, SICP is a very useful tool for both the PC continuum and at the EoL.
Finally, an economic assessment of the needs of PC is crucial to ensure a good quality of life until the end, but also for the most appropriate use of available resources. The studies on PC economics carried out by Mathew et al., May et al. and Luta et al. suggested that PC is cost-effective compared to either usual care or absence of care; and therefore there is a potential for reduction in direct healthcare costs and resources use mainly in home-based programs if the PC intervention is used. Inpatient PC consultations were consistently associated with fewer hospitalizations, readmissions and reduced costs (31-33).
The economic evaluation in PC studies has not been taken into account in many of the studies performed, so that important information is missing to ensure the quality, follow-up, financing, and evaluation of PC (34,35). Moreover, existing methods for economic evaluation may not be adequate, as PCs differ in several aspects from other areas of health care (36-38)—for example the use of QUALY in the PC settings may be questioned (39).
To generate valid and useful evidence and decision bases, research methods for economic evaluations applied in the field of PC must consider these specific conditions in their methodology. Actually, there are four common issues that need to be reformulated for economic evaluation in PC. First, in cost-effectiveness analysis there is an almost total reliance on the “cost” component. The cost impact of the intervention is examined in the studies, assuming that the cost savings are beneficial; and assuming that these results are comparable for both PC and non-PC patients. Second, there is a limited perspective on costs. Costs are usually examined from the payer’s or hospital’s perspective but informal costs, those of patients and families, are not analyzed. Third, the time window of the analyses is very limited. These studies based on hospital admissions and/or healthcare at the EoL, are more representative of diseases with a rapid progression such as cancer, and less representative of other diseases with slower evolutions. Finally, these studies are predominantly conducted in North America, with different characteristics from the realities of other countries (33).
For these reasons it is necessary to standardize the methodological aspects and challenges to produce recommendations as well as potential solutions to overcome these problems and consequently provide methodological guidance when conducting economic evaluations in PC settings, irrespective of the underlying disease, gender or geographical region. For example, due to the heterogeneity of interventions, settings and patients that fall under the label of “PC”, the joint measurement of costs and outcomes is essential to adequately support and develop new models of care that have the potential to improve the experience of patients and their relatives, avoid unnecessary treatments, and potentially reduce healthcare costs (32,33). These findings can help to establish a specific training for the HCP in the field of economic evaluation; which would help policymakers to understand the benefits to invest in PC (40).
Conclusions
Given the challenging nature of PC and the lack of knowledge throughout the continuum, addressing these areas or moments can result in significant and long-lasting outcomes for both HCP and the patient-family unit, as well as savings in healthcare. Three main areas for HCP unmet needs have been detected: Early detection of PC needs and care of patients during their PC trajectory, EoL, and the aftercare of the dying and bereavement. Also, two transversal needs have been detected: economic evaluation with proper methodology, and training needs that could be the answer to the majority of others needs detected. Finally, proper training would be the best way to achieve a quality PC for all the stakeholders: patients, relatives and HCP.
Acknowledgments
Funding: None.
Footnote
Provenance and Peer Review: This article was commissioned by the Guest Editors (Claudia Fischer, Gudrun Waaler Bjørnelv, Rui Dang, Peter May, and Preeti Pushpalata Zanwar) for the series “Value of Palliative Care” published in Annals of Palliative Medicine. The article has undergone external peer review.
Reporting Checklist: The authors have completed the PRISMA-ScR reporting checklist. Available at https://apm.amegroups.com/article/view/10.21037/apm-23-324/rc
Peer Review File: Available at https://apm.amegroups.com/article/view/10.21037/apm-23-324/prf
Conflicts of Interest: All authors have completed the ICMJE uniform disclosure form (available at https://apm.amegroups.com/article/view/10.21037/apm-23-324/coif). The series “Value of Palliative Care” was commissioned by the editorial office without any funding or sponsorship. The authors have no other conflicts of interest to declare.
Ethical Statement: The authors are accountable for all aspects of the work in ensuring that questions related to the accuracy or integrity of any part of the work are appropriately investigated and resolved.
Open Access Statement: This is an Open Access article distributed in accordance with the Creative Commons Attribution-NonCommercial-NoDerivs 4.0 International License (CC BY-NC-ND 4.0), which permits the non-commercial replication and distribution of the article with the strict proviso that no changes or edits are made and the original work is properly cited (including links to both the formal publication through the relevant DOI and the license). See: https://creativecommons.org/licenses/by-nc-nd/4.0/.
References
- Organization WHO. Definition of Palliative Care. 2020. Available online: https://www.who.int/news-room/fact-sheets/detail/palliative-care
- Llop-Medina L, Fu Y, Garcés-Ferrer J, et al. Palliative Care in Older People with Multimorbidities: A Scoping Review on the Palliative Care Needs of Patients, Carers, and Health Professionals. Int J Environ Res Public Health 2022;19:3195. [Crossref] [PubMed]
- Feeg VD, Elebiary H. Exploratory study on end-of-life issues: barriers to palliative care and advance directives. Am J Hosp Palliat Care 2005;22:119-24. [Crossref] [PubMed]
- Voltz R, Dust G, Schippel N, et al. Improving regional care in the last year of life by setting up a pragmatic evidence-based Plan-Do-Study-Act cycle: results from a cross-sectional survey. BMJ Open 2020;10:e035988. [Crossref] [PubMed]
- Kasdorf A, Dust G, Vennedey V, et al. What are the risk factors for avoidable transitions in the last year of life? A qualitative exploration of professionals' perspectives for improving care in Germany. BMC Health Serv Res 2021;21:147. [Crossref] [PubMed]
- Hudson PL, Aranda S, Kristjanson LJ. Meeting the supportive needs of family caregivers in palliative care: challenges for health professionals. J Palliat Med 2004;7:19-25. [Crossref] [PubMed]
- Achora S, Labrague LJ. An Integrative Review on Knowledge and Attitudes of Nurses Toward Palliative Care: Implications for Practice. J Hosp Palliat Nurs 2019;21:29-37. [Crossref] [PubMed]
- Connolly S, Galvin M, Hardiman O. End-of-life management in patients with amyotrophic lateral sclerosis. Lancet Neurol 2015;14:435-42. [Crossref] [PubMed]
- Low JTS, Rohde G, Pittordou K, et al. Supportive and palliative care in people with cirrhosis: International systematic review of the perspective of patients, family members and health professionals. J Hepatol 2018;69:1260-73. [Crossref] [PubMed]
- Tricco AC, Lillie E, Zarin W, et al. PRISMA Extension for Scoping Reviews (PRISMA-ScR): Checklist and Explanation. Ann Intern Med 2018;169:467-73. [Crossref] [PubMed]
- Coulourides Kogan A, Sadamitsu K, Gaddini M, et al. Engaging Primary Care Physicians to Refer Patients to Home-Based Palliative Is Challenging and Complicated. Palliat Med Rep 2020;1:259-63. [Crossref] [PubMed]
- van der Stap L, de Nijs EJM, Oomes M, et al. The self-perceived palliative care barriers and educational needs of clinicians working in hospital primary care teams and referral patterns: lessons learned from a single-center survey and cohort study. Ann Palliat Med 2021;10:2620-37. [Crossref] [PubMed]
- Artioli G, Bedini G, Bertocchi E, et al. Palliative care training addressed to hospital healthcare professionals by palliative care specialists: a mixed-method evaluation. BMC Palliat Care 2019;18:88. [Crossref] [PubMed]
- Low J, Cloherty M, Wilkinson S, et al. A UK-wide postal survey to evaluate palliative care education amongst General Practice Registrars. Palliat Med 2006;20:463-9. [Crossref] [PubMed]
- Chan CWH, Ng NHY, Chan HYL, et al. A systematic review of the effects of advance care planning facilitators training programs. BMC Health Serv Res 2019;19:362. [Crossref] [PubMed]
- Heckel M, Vogt AR, Stiel S, et al. The quality of care of the dying in hospital-next-of-kin perspectives. Support Care Cancer 2020;28:4527-37. [Crossref] [PubMed]
- Mayland CR, Mulholland H, Gambles M, et al. How well do we currently care for our dying patients in acute hospitals: the views of the bereaved relatives? BMJ Support Palliat Care 2017;7:316-25. [Crossref] [PubMed]
- Haugen DF, Hufthammer KO, Gerlach C, et al. Good Quality Care for Cancer Patients Dying in Hospitals, but Information Needs Unmet: Bereaved Relatives' Survey within Seven Countries. Oncologist 2021;26:e1273-84. [Crossref] [PubMed]
- Alshammari F, Sim J, Lapkin S, et al. Registered nurses' knowledge, attitudes and beliefs about end-of-life care in non-specialist palliative care settings: A mixed studies review. Nurse Educ Pract 2022;59:103294. [Crossref] [PubMed]
- O'Brien MR, Kinloch K, Groves KE, et al. Meeting patients' spiritual needs during end-of-life care: A qualitative study of nurses' and healthcare professionals' perceptions of spiritual care training. J Clin Nurs 2019;28:182-9. [Crossref] [PubMed]
- De Panfilis L, Di Leo S, Peruselli C, et al. "I go into crisis when …": ethics of care and moral dilemmas in palliative care. BMC Palliat Care 2019;18:70. [Crossref] [PubMed]
- Aoun SM, Rumbold B, Howting D, et al. Bereavement support for family caregivers: The gap between guidelines and practice in palliative care. PLoS One 2017;12:e0184750. [Crossref] [PubMed]
- Bradshaw A, Santarelli M, Mulderrig M, et al. Implementing person-centred outcome measures in palliative care: An exploratory qualitative study using Normalisation Process Theory to understand processes and context. Palliat Med 2021;35:397-407. [Crossref] [PubMed]
- Grant MJ, Booth A. A typology of reviews: an analysis of 14 review types and associated methodologies. Health Info Libr J 2009;26:91-108. [Crossref] [PubMed]
- De Panfilis L, Tanzi S, Perin M, et al. "Teach for ethics in palliative care": a mixed-method evaluation of a medical ethics training programme. BMC Palliat Care 2020;19:149. [Crossref] [PubMed]
- Mayland CR, Keetharuth AD, Mukuria C, et al. Validation of 'Care Of the Dying Evaluation' (CODETM) within an international study exploring bereaved relatives' perceptions about quality of care in the last days of life. J Pain Symptom Manage 2022;64:e23-e33. [Crossref] [PubMed]
- Mason SR, Ling J, Stanciulescu L, et al. From European Association for Palliative Care Recommendations to a Blended, Standardized, Free-to-Access Undergraduate Curriculum in Palliative Medicine: The EDUPALL Project. J Palliat Med 2020;23:1571-85. [Crossref] [PubMed]
- Martin-Rosello ML, Sanz-Amores MR, Salvador-Comino MR. Instruments to evaluate complexity in end-of-life care. Curr Opin Support Palliat Care 2018;12:480-8. [Crossref] [PubMed]
- Tam V, You JJ, Bernacki R. Enhancing Medical Learners' Knowledge of, Comfort and Confidence in Holding Serious Illness Conversations. Am J Hosp Palliat Care 2019;36:1096-04. [Crossref] [PubMed]
- Lagrotteria A, Swinton M, Simon J, et al. Clinicians' Perspectives After Implementation of the Serious Illness Care Program: A Qualitative Study. JAMA Netw Open 2021;4:e2121517. [Crossref] [PubMed]
- Mathew C, Hsu AT, Prentice M, et al. Economic evaluations of palliative care models: A systematic review. Palliat Med 2020;34:69-82. [Crossref] [PubMed]
- May P, Cassel JB. Economic outcomes in palliative and end-of-life care: current state of affairs. Ann Palliat Med 2018;7:S244-8. [Crossref] [PubMed]
- Luta X, Ottino B, Hall P, et al. Evidence on the economic value of end-of-life and palliative care interventions: a narrative review of reviews. BMC Palliat Care 2021;20:89. [Crossref] [PubMed]
- Gomes B, Harding R, Foley KM, et al. Optimal approaches to the health economics of palliative care: report of an international think tank. J Pain Symptom Manage 2009;38:4-10. [Crossref] [PubMed]
- Bausewein C, Simon ST, Benalia H, et al. Implementing patient reported outcome measures (PROMs) in palliative care--users' cry for help. Health Qual Life Outcomes 2011;9:27. [Crossref] [PubMed]
- Higginson IJ, Evans CJ, Grande G, et al. Evaluating complex interventions in end of life care: the MORECare statement on good practice generated by a synthesis of transparent expert consultations and systematic reviews. BMC Med 2013;11:111. [Crossref] [PubMed]
- Round J. Is a QALY still a QALY at the end of life? J Health Econ 2012;31:521-7. [Crossref] [PubMed]
- McCaffrey N, Eckermann S. Raise the Bar, Not the Threshold Value: Meeting Patient Preferences for Palliative and End-of-Life Care. Pharmacoecon Open 2018;2:93-5. [Crossref] [PubMed]
- May P, Normand C, Morrison RS. Economic impact of hospital inpatient palliative care consultation: review of current evidence and directions for future research. J Palliat Med 2014;17:1054-63. [Crossref] [PubMed]
- Fischer C, Chwala E, Simon J. Methodological aspects of economic evaluations conducted in the palliative or end of life care settings: a systematic review protocol. BMJ Open 2020;10:e035760. [Crossref] [PubMed]